Booking

Book an appointment

Three ways to book a consultation – choose the one that suits you best. Consultations are by appointment only, in Plovdiv and in Karlovo.

By phone

+359 878 605 613 – the fastest way. If we cannot answer straight away, we will call you back.

Online on Superdoc

Superdoc is a Bulgarian online booking site (in Bulgarian): you can see the free slots and choose one that suits you. Rated 5.0 from 140 reviews.

Appointment request

Leave your phone number and we will contact you within one working day to arrange a day and time. Please do not describe your health problems in detail in the form – you will discuss them with the doctor during the consultation.

What happens next

  1. We will call you on the number you gave us to arrange the day, time and location.
  2. We will tell you how to prepare – for example, to come with a full bladder for an ultrasound and to bring previous test results.
  3. At the consultation, Dr Penev will listen to you, examine you and explain what comes next. If tests or a procedure are needed, you will receive a clear plan and the price in advance.

If you have urgent symptoms (severe pain, a high temperature, inability to pass urine, sudden pain in a testicle), do not wait for our call – call 112 (the European emergency number) or go to the emergency department of the nearest hospital.

Severe pain?

Severe pain?

What to do now

Choose the description that matches your situation.

Emergency

Call 112 or go to an emergency department if you have:

  • sudden severe pain in a testicle or the scrotum;
  • pain in the lower back or abdomen with a temperature above 38 °C or shivering;
  • you cannot pass urine and your lower abdomen is swollen and painful;
  • severe pain that does not ease after a painkiller;
  • heavy bleeding in the urine with clots.
Call 112

Today

Call the practice today if you have:

  • attacks of pain in the lower back that ease with a painkiller but keep coming back;
  • burning and frequent urination, especially with a slightly raised temperature;
  • blood in the urine without clots and without pain;
  • swelling or pain in a testicle that has come on gradually;
  • increasing discomfort or leakage around a catheter or stent.

The practice is open now. Call us and we will tell you when we can see you.

We are closed at the moment. If you have any of the signs on the red card, call 112. If it is not urgent, send a Viber message and we will call you back the next working morning.

+359 878 605 613 Viber

Routine

Book an appointment if:

  • your symptoms are mild or have lasted for weeks;
  • you have a raised PSA or an ultrasound finding;
  • a stone was found by chance and does not hurt;
  • you would like a preventive check-up.
Book an appointment First aid for renal colic

This is guidance, not a diagnosis. If you are unsure whether it is an emergency, call 112.